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Amending the Policies and Rules of the Veterans Relief Fund BEFORE THE BOARD OF COUNTY COMMISSIONERS OF LEWIS COUNTY, WASHINGTON IN RE: Amending the Policies and Rules of the ) RESOLUTION No. 1 ; - � ?-' Veterans Relief Fund (VRF) ) WHEREAS, on August 29, 2016, this body enacted Resolution 16-233 that adopted new policies and rules to govern the Veterans Advisory Board (VAB) and to administer the VRF; AND WHEREAS, the Lewis County VAB has requested clarification to present policies regarding administering the VRF by changing the wording, "rental assistance" to "housing assistance"; AND WHEREAS, the Board of County Commissioners (BOCC) has reviewed the policies and rules of the VAB and the VRF and agrees with the change made to clarify the use and administration of said funds; NOW, THEREFORE BE IT ORDAINED by the Lewis County BOCC that the policies and rules previously adopted to govern the VAB and to administer the VRF are amended by changing the wording, "rental assistance" to "housing assistance" to provide clarification. Lewis County Veterans Relief Fund (VRF) Policy and Procedures I. Purpose To provide emergency financial assistance to indigent/low income eligible veterans and eligible dependents, in accordance with RCW 73.08 now or as amended. II. Intent Support from the VRF is intended to provide timely services to eligible veterans and/or eligible veteran dependents in need due to an emergency situation. It is NOT intended as a regular source of support, supplemental income, or an annual entitlement. This policy and procedure document is to be used as a guideline for administration of the fund. III. Funding Funding for the VRF is provided in accordance with RCW 73.08.080 (1). The Board of County Commissioners (BOCC) is responsible for the uses and expenditures from the fund. As such, the County maintains final approval and/or denial authority on all claims and expenditures. IV. Definitions A. Veteran —A veteran is defined as: 1. A person who served in the active military, naval, or air service; a member of the women's air forces service pilots during World War II; a United States documented merchant mariner with service aboard an oceangoing vessel operated by the war shipping administration; the office of defense transportation, or their agents, from December 7, 1941, through December 31, 1946; or a civil service crewmember with service aboard a United States army transport service or United States naval transportation service vessel in oceangoing service from December 7, 1941, through December 31, 1946 who meets one of the following criteria: (a) Served on active duty for at least one hundred eighty days and who was released with an honorable discharge; (b) Received an honorable or general under honorable characterization of service with a medical reason for separation for a condition listed as non-existed prior to service, regardless of number of days served; or (c) Received an honorable discharge and has received a rating for a service connected disability from the United States department of veterans affairs regardless of number of days served, See RCW 73.08.005. 2. A current member honorably serving in the armed forces reserve or national guard who has been activated by presidential call up for purposes other than training; 3. A former member of the armed forces reserve or national guard who has fulfilled his or her initial military service obligation and was released with an honorable discharge; 4. A former member of the armed forces reserve or National Guard who was released before their term ended and was released with an honorable discharge. See RCW 73.08.005. B. Dependent—An eligible dependent is defined as "Family" in RCW 73.08.005(2). C. Income — Any monetary amounts that are not exempt under WAC 388-450- 0015. D. Indigent— Defined in accordance with RCW 73.08.05(3). E. Family — Spouse or domestic partner, surviving spouse, surviving domestic partner, and dependent children of a living or deceased veteran. RCW 73.08.05(2). F. Veterans Benefit Specialist (VBS) — An employee of Lewis County Public Health & Social Services (PHSS) to administer the VRF for the County. The position title for the VRF is "Community Outreach Worker'". G. Veterans Advisory Board (VAB) —An advisory board established by the Board of County Commissioners (BOCC) appointed to advise the BOCC on matters relating to the VRF. V. Use of Funds A. Maximum Assistance — The maximum benefit to be provided once per calendar year is established by the BOCC. Assistance for burial and cremation services is subject to the maximum benefit but may be provided during the same year even if the veteran had previously received assistance. The maximum allocation that will be paid to an eligible veteran or family member who has received assistance from the VRF in another Washington county within the past 12 months will be reduced by the dollar amount received from the other county. B. Eligible Services —The following is a list of services for which assistance may be provided: 1. FoodlHygiene — Food vouchers may be provided to qualified veterans once the VBS has verified the application for assistance with local, state, or federal food programs, such as Department of Social and Health Services (DSHS "food stamps"). Vouchers are redeemable only at designated vendors in Lewis County. While food assistance may be granted on a monthly basis, it will generally be limited to one payment per quarter up to the maximum amount. 2. Transportation — Limited transportation (bus passes, fuel, and auto repair) vouchers may be provided. Request for fuel must be submitted with verification of doctor's appointment(s), place of employment, school class schedule, or other requested documentation as needed. 3. Utilities —Assistance for utilities is limited to electricity, water, bottled gas such as propane or fuel oil, and firewood. The VRF may not be used to cover any late fee costs. While utility assistance may be granted on a monthly basis, it will generally be limited to one payment per year up to the maximum amount. 4. Emergency Medical Care — Medical care assistance is provided on a limited basis and considered only in emergencies. Applicants must already have or have applied for VA medical. Assistance may be provided for: a) Medical prescriptions b) Medical/Dental bills where service took place within the past 12 months and only if the unpaid bill is impeding the ability to received further treatment c) Prescription eye glasses or medical appliances, as approved d) Denture repair 5. Phone for Medical Reasons — Phone assistance will only be considered if applicant does not have phone access and it is necessary for medical services. 6. Burial Assistance — Expenses incurred for the burial or cremation of a deceased indigent veteran or the deceased family member of an indigent veteran as provided by the policy shall be paid from the VRF in the amount of no more than the maximum amount. Payments may be made to the relatives or friends upon presenting proof of the death and burial or cremation, and expenses incurred per RCW 73.08.035. 7. Housing Assistance —Assistance is provided on a limited basis and considered only in emergencies. The veteran must show proof of imminent danger of eviction including but not limited to an eviction notice, or landlord statement verifying that the tenant is behind on rent payments. Housing assistance depends upon the circumstances of the applicant. Applicant must be listed on the rental agreement and if the veteran shares a residence with other individuals, the share of the rent will be pro-rated depending on the number of individuals living there. Housing assistance will not be paid to a relative of the veteran. 8. Miscellaneous — Other assistance may be considered on a case by case basis and must be approved by the PHSS Director, with recommendations from the VAB. VI. Administration A. Verbal and/or Physical Abuse — Any form of verbal or physical abuse will not be tolerated. Clients being abusive may be denied services and asked to leave the premises immediately. The local police department may be contacted. B. Under the Influence — Clients showing signs of being under the influence of any drugs (including marijuana) or alcohol will be asked to leave the premises immediately without any service being provided. Individuals may return to apply for services once they are no longer under the influence. C. Fraud, Criminal Activity, or Misuse of Funds — If it is determined that an applicant has provided false information or that any type of fraud, criminal activity, or misuse of funds has occurred, the client may be ineligible to receive further assistance from the VRF and the local authorities may be notified. Vli. Eligibility Requirements A. Service Requirements — Individuals must meet the definition of a veteran as listed in the definition section above. General discharges under honorable conditions will also be an allowable service type of discharge for use of the VRF. Any veteran who has been released because of a medical condition and any honorable discharge should be considered as having completed the term of service commitment or having completed his/her obligation. This includes National Guard and Reserve. B. Residency — Individuals must have established residency in Lewis County and provide proof of said residency at the time of application. C. Indigence — Total household income will be considered when reviewing income limits when individuals apply for the VRF assistance. See RCW 73.08.005 as referenced in the definition of "indigent" above. Lack of funds because of bad management of an adequate source of income does not make the applicant indigent. If in doubt, final determination of indigence is the responsibility of the County. Case Management— When a veteran household has received the maximum amount of assistance for three years in a row, the applicant will be required to create a plan of self-sufficiency and make progress toward the goals outlined in their plan before receiving additional assistance. The VBS will refer the veteran for case management assistance. D. Income Verification —two forms of verification of income (See Appendix A) will be required. If the applicant claims to have no income or have had no income in the recent past, they will be required to show how current rent, utilities, food, and/or other bills are being paid. Self-employed applicants must bring valid income accounting records, business tax I.D. number, business license (if applicable), or other documentation as requested. E. Work Search Requirement— Unemployed veterans who have not been determined by the State and/or Federal government to be fully disabled and/or unemployable, must be registered with the Veteran's Job Service section at the local Work Source office. Proof of registration and application for unemployment compensation may be required. F. Disabled/Retired — Eligible veterans or dependents that are disabled or retired to the degree that they are unable to work will be required to provide appropriate disability or retirement documentation. A Veteran's Administration, Social Security, DSHS, or Labor and Industry document is acceptable. VIII. Application and Assistance Process A. PHSS Staff: Staff will develop and maintain forms and process procedures necessary for the administration of the VRF. Any changes thereof that affect policy and procedures directly will be submitted for approval to the VAB, PHSS Director, and BOCC. 1. Duties of the VBS include but are not limited to: a) Accepts and reviews application b) Verifies VRF eligibility of applicant c) Corresponds with utility departments concerning payment pledges d) Logs utility pledges into "pledge book" e) Issues vouchers f) Maintains applicant files g) Refers veterans to appropriate services and resources outside the VRF h) Provides regular outreach to veterans in outlying areas of the County i) Records minutes of VAB meetings j) Ensures VRF limits are upheld k) Attends and provides reports at the VAB meeting I) Submits a written, annual report to the VAB B. Application Process —The following list pertains to the applications process. This list is not meant to be all inclusive: • Complete a Lewis County VRF Application form o All areas must be completed and signed by the applicant or a person holding a Power of Attorney (POA). • POA must be from the State of Washington and be submitted with a photo ID of eligible person. • No application will be considered until all necessary documentation has been submitted. • No payment will be made directly to any applicant or family member unless being reimbursed for burial or cremation services up to the maximum allowable amount. • Assistance may be denied in accordance with applicable laws or with this policy. C. Required Documentation — A list of supporting documentation can be found in Appendix A. D. Housing Assistance — The following is a list of required information when applying for housing assistance. 1. Landlord name and contact information 2. Property owner name & contact information (if different from landlord) 3. Legal agent of owner name & contact information (if applicable) 4. Property address 5. Lease signed by both landlord/legal agent AND renter 6. Renter must be an eligible veteran or dependent 7. Housing assistance will not be paid to family members 8. A W-9 must be completed by the landlord 9. Any other information as is necessary E. Denial of Assistance Appeal Process 1. Complaints or Appeals: If an applicant feels they were treated improperly or denied assistance unfairly, they have the right of due process and may appeal the decision by meeting the following requirements: a) Within five working days of notification, request a hearing by submitting a written appeal (See Appendix B) to the PHSS Director. b) Written appeal must be dated, signed and include a statement that details the alleged or perceived discrimination, improper treatment and/or reasons the individual feels they were unjustly denied assistance. c) Attend the appeal meeting once an agreed upon date/time has been arranged. 2. Non-Appealable Issues: The following circumstances or facts are not appealable: a) Lewis County residency requirements b) Required time interval since date of last assistance c) Requirement to verify veteran status (i.e. no DD214) d) Divorced spouse of a living or deceased veteran or a widow(er) of a deceased veteran who has remarried is ineligible for assistance. 3. Further Appeal (Due Process): This process in no way limits applicant's constitutional right to due process of law, as described in the Fifth Amendment thereof. T DONE IN OPEN SESSION this _ day of SAL , 2018. APPROVED AS TO FORM: BOARD OF COUNTY COMMISSIONERS Jonathan Meyer Pro cuting Attorney LEWIS COUNTY, WASHINGTON l g _ / By: David Fine dn: J. Fund, Cha — Deputy Prosecuting Attorney ,„...:41._________ (/ ATTEST: Robert C. ackson, Vice Chair -/p--c-e--/-- -e,5i-e---,---- .es00,_ Rieva Lester, Clerk of the Board,'° \S,ourv�, f ry S amper, Me ber ® i r SN4 C E 6 Cnm� °/ 2.w o * ,te 0l ( ?N C01qtFi1$t15 eat *mu�fd1/4)w APPENDIX - A Documents Needed for Verification(Only one document is needed for each category unless otherwise noted.) a) Proof of service i) DD-214 or equivalent ii) VA Statement of Service (SOS) iii) If discharged prior to 1950 a Certificate of Discharge iv) Photo ID Veterans Affairs Medical Card. b) Verification of Residency i) Utility Bill ii) Washington State Drivers iii) DSHS verification printout iv) Social Security documentation v) Military disability documentation vi) W-2 form for prior year vii) Homeless veterans would have to have mail delivered to city or post office within county. viii) State ID card ix) Rental agreement c) Picture ID i) Washington State Driver's License ii) State I.D. card (Department of Corrections, College, iii) Military ID card if in National Guard iv) VA medical ID v) Any ID not list has to have SSN#that matches or verifying information unique to that veteran (signature, service number, etc.) d) Proof of Marriage i) Marriage Certificate ii) Tax Return with married filing jointly iii) Military Spouses ID card iv) DSHS verification form with both names on it v) Death certificate e) Verification of Dependent i) Birth Certificate ii) Dependent Military ID iii) Adoption paperwork iv) Verification from school district(This is for grandparents or nonparent custodial who is main supply of benefits for children but cannot acquire other documents.) v) DSHS(Department of Social and Health Services) Income verification vi) SSDI (Social Security Disability Income) vii) Death Certificate f) Death Verification i) Death Certificate g) Income Verification Documents i) Bank statement for the last three months ii) If no bank account DSHS verification of income printout. h) (for over 18 years of age who are considered disabled dependents) i) DSHS Income verification ii) SSDI income verification i) Income Verification continued (all that apply of the following documents minimum of one if no bank account) i) W-2 withholding statement from all employers for the previous year ii) Pay stubs from all employers for the previous year iii) An income tax return from most recently filed calendar year iv) Forms approving or denying eligibility for Medicaid and/or state funded assistance v) Forms approving or denying unemployment compensation vi) Written statement from all employers for the previous year or welfare agencies vii) Temporary assistance for needy families, aged,blind, or disabled assistance viii) Pregnant women assistance benefits ix) Poverty-related veteran's benefits x) Refugee resettlement benefits xi) Supplemental Social Security Income(SSI) xii) Social Security Disability Income (SSDI) xiii) Retirement documents such as pension. xiv) Military Disability letter with percentage and amount received Appendix- B Appeal Form for Veterans Relief Fund Veteran or person appealing the Veteran Relief Fund decision Name: Last First Middle Date What is being appealed: Why is this decision being appealed: Attach additional sheets if needed Decision made by Veteran Advisory Board (VAB): Date: Chairman of the Board Health Department Director Board Member Board Member Board Member Board Member Board Member Board Member BOCC AGENDA ITEM SUMMARY Resolution: BOCC Meeting Date: Suggested Wording for Agenda Item: Agenda Type: Consent Amending the Policies and Rules of the Veterans Relief Fund(VRF) Contact Danette York Phone: 2774 Department: Public Health and Social Services Action Needed: Approve Resolution Description The VAB recommended that one change be made to the policy. This would change "Rental Assistance" to "Housing Assistance" which would allow greater flexibility with helping homeless veterans and their families with temporary housing. Approvals: User Group Status York, Danette Pending Carta,Glcnn Pendin Cover Letter To N/A Additional Copies Sandi Andrus George Dodd Susan Caldwell