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Read Ahead - Community Services Officer PositionsLEWIS COUNTY SHERIFF'S OFFICE "Public Safety through PmfPssic TO: BOCC FROM: Kevin M. Engelbertson, Undersheriff DATE: July 3, 2024 RE: Sheriff's Office Re -Organization Read Ahead Re -Organization Request: At the request of the Board of County Commissioners, the Sheriff's Office has agreed to the realignment of all animal control responsibilities, including animal abuse and neglect cases, as well as overseeing kennel and breeding operations. Two full-time equivalent (FTE) positions within Public Health & Social Service (PHSS) would be removed from PHSS and the funds reallocated to the Sheriff's Office. These two positions would then be expanded to include other Sheriff's Office functions, such as the service of civil process/court paperwork, verifying of registered sex offender addresses, assisting in the performance of traffic control when collisions occur within the county, and crime scene security/preservation. (These positions will NOT cover duties associated with the Lewis County Animal Shelter). The Sheriff's Office has worked with HR to draft a job description for Community Services Officer (CSO). Once approved by the BOCC, the Sheriff's Office will request approval through the Lewis County Civil Service Commission for the CSO positions to be classified as Civil Service positions. These two positions will be non -union and placed as non -represented employees on the County's salary grid. Budget: Anticipated Budget Transfer from PHSS to the Sheriff's Office: $240,000.00 A wage analysis was completed by HR and the results placed the position at salary Grade 21, Step 1. Other Expenses (vehicle, radio, uniform, cell phone): $34,054.00 Background: For background information, reference Animal Services Proposal memo from PHSS Director Meja Handlen to County Manager Ryan Barrett dated June 17, 2024. Lewis County Sheriff's Office Mission Statement: Being a committed community partner, providing professional service to enhance the safety, security, and quality of life in Lewis County. "�<::!N /�J LEWIS COUNTY 360 NW North Street Public Healtb & Social Services chehoiisWA98532 TO: Ryan Barrett, Lewis County Manager FROM: Meja Handlen, Director LCPHSS DATE: June 17, 2024 RE: Animal Services Proposal This proposal aims to enhance animal services' overall efficiency and effectiveness by leveraging the Lewis County Sheriff's Office's existing infrastructure, expertise, and authority while fostering more robust community engagement and protection. 1. Background: • In 2009, Lewis County Public Health and Social Services (PHSS) entered into a Memorandum of Understanding with the Lewis County Sheriff's Office (LCSO) to support the LCSO's legal responsibility to enforce County Code (LCC) 6.05 and 6.15. • In 2015, an updated version of the MOU was signed by PHSS and LCSO with the .50 FTE Humane Officer position remaining housed within the Code Enforcement Division of PHSS tasked with responding to non -urgent referrals from road deputies who did initial investigations of animal cruelty and or neglect complaints. • In 2019, LCPHSS and LCSO entered a new agreement to provide one FTE housed under LCPHSS to "respond to all animal calls received." This agreement was rescinded by LCSO in late December of 2022. • In December of 2022, PHSS was informed of LCSO's decision to revoke the MOU and assume responsibility for animal control calls. • In January 2023, PHSS utilized the FTE that formerly responded to all animal calls to perform traditional code enforcement duties. PHSS continued to use a separate code enforcement FTE that specialized in animal abuse investigation. • In September 2023, the two departments began discussing how best to serve the needs of the community's animal control needs. • In December of 2023, a proposal was made to realign all animal -related complaints and concerns under LCSO, with the transference of funding and resources to accommodate this. Meja Handlen, Director 0 360.740.1223 F 360.740.1438 TDD 360.740.1480 Joseph Wiley, M.D. Health Officer i 0 LEWIS COUNTY 360 NW North Street Public Health & Social Services Chehalis wa 98532 • In March of 2024, the Lewis County Prosecuting Attorney's office provided guidance related to the Sheriff's duties as outlined in the following sections RCW 36.28.010, 16.04, 16.08, 16.30, 16.52, 16.54 and Lewis County Code 6.05.010(1), 6.05.010(5). 2. Operational Changes Proposal: A. Two full-time equivalent (FTE) positions within the PHSS code compliance division would be removed, and the associated general funds would be reallocated to LCSO for animal control and other community services initiatives. This reallocation reflects a strategic decision to prioritize all animal control services under LCSO to better align with the associated RCWs and County Code. B. Updating Lewis County Code: 1. Dangerous Animal Designation: Sections 6.05.070 & 6.05.080, 6.05.120 would be amended to remove the Dangerous Animal Designation Board, transferring the authority to designate dangerous animals to a single entity, the elected Sheriff. This change streamlines the process and reduces staff and expenses associated with the board. 2. Revision of Relevant Sections: Sections 6.05.080, 6.05.105, 6.05.110, 6.05.120, and 6.05.155 would be updated to reflect the removal of the Dangerous Animal Designation Board and the replacement of PHSS with the Sheriff or their designee. This aligns with standard procedures in many jurisdictions where law enforcement agencies handle animal -related matters. 3. Kennels and Breeding: Section 6.15*, specifically section 3 and ii*, would be updated to remove references to PHSS and its Director, replacing them with the LCSO and the Sheriff. This change reflects the new responsibility of LCSO in overseeing kennels and breeding operations. In summary, realigning all animal control responsibilities, as well as animal abuse and neglect, under the Lewis County Sheriff's Office will maximize the efficacy of services to the community. Meja Handlen, Director 0.360.740.1223 F 360,740.1438 TDD 360.74-0.1480 Joseph Wiley, M.D. Health Officer Human Resources To: Sheriff Rob Snaza Undersheriff Kevin Engelbertson From: Rachel Lester, HR Generalist Senior RE: Community Services Officer Salary Analysis Date: July 3, 2024 351 NW North Street Chehalis, WA 98532-1900 360.740.1209 Salary Analysis for Community Services Officer Position Lewis County Sheriff's Office Position Overview: The Community Services Officer (CSO) within the Lewis County Sheriff's Office is responsible for field inspections and investigations to enforce State and County codes and ordinances related to safety issues and public nuisances. The CSO investigates complaints and issues citations for community service violations within their scope of authority and is capable of holding a Special Commission issued by the Sheriff of Lewis County. Objective: To ensure the salary for the Community Services Officer position aligns with the duties and responsibilities and is competitive with similar positions in other counties. Data Collection: We collected salary data from various Washington Counties. Attempts to gather additional data from local cities and Humane Societies were unsuccessful. Our comparison primarily focused on Animal Control Officers, as their roles are closely aligned with the CSO position. Rachel Lester Human Resources HR Generalist SR Public Disclosure Requests Lewis County Human Resources Below is the data from responding counties: Chelan $- $ Does not have this position. Adams $- $- Does not have this position. Mason County / Animal Position is listed in CBA but is unfunded at this Control Officer $- $- time. Franklin County $- $- Does not have this position. Whatcom County $ $- Does not have this position. Thurston County $- $- Does not have this position. Kitsap County $- $- Does not have this position. Whitman County $- $- Does not have this position. HS Diploma/GED. 2 years' experience in care/control of animals involving enforcing OR combination of education, training and experience. Required to complete Washington State Board of Pharmacy legend drug certification within 6 months of hire. Commissioned. *Must reside within 30 Spokane County / Animal minutes of normal driving conditions from the Protection Officer $44,854 $62,774 shelter. High school diploma, GED or equivalent, or any combination equivalent to sufficient training and experience to demonstrate the knowledge and abilities listed above. Valid State driver's license. Ability to obtain required certifications including certification in ACCESS Level II within six (6) months of appointment. Possession of, or ability to Walla Walla County / obtain, a valid certification as a euthanasia Animal Control Officer $50,357 $67,496 technician. Not a position within the Sheriff's Office. Enforces animal control ordinances, laws, and regulations. Patrols areas of the County and responds to and investigates complaints of animal control, welfare and cruelty. Issues citations, writes reports, handles animals. HS Diploma or GED and two years Benton / Canine Control canine care and treatment experience or one year Officer II $51,156 $66,384 with one year law enforcement background. Civil Service examination, similar duties, two years of field experience providing Animal control or Law Island County / Animal Enforcement preferred, successful completion of Control Officer $51,180 $61,453 the WSCJTC Animal Control Officer Academy. Page 2 of 6 Civil Service position, similar duties, HS Diploma or Jefferson County/Animal GED. Must complete WA State Animal Control Services Officer $52,666 $67,224 Academy within one year of employment. Series of two- Animal Control Officer and Lead. HS Clark County / Animal Diploma or GED and experience working in animal Control Officer $53,518 $72,259 welfare. Three years' experience as an Animal Control Officer, or 3-5 years in experience in public or customer service OR post -secondary education in Clark County / Animal relevant courses. Finalists must pass a physical Control Officer Lead $54,979 $78,582 examination, and CPR and First Aid certs. Responsible for enforcing County ordinances and State laws governing animal control and care, and to ensure the proper investigation of violations of Clallam County / Animal county ordinances or state law regarding animals, Control Deputy $55,440 $67,548 issues citations. HS Graduate or GED. HS Diploma/GED. Background investigation, valid driver's license and the completion of the Animal Pierce County/Animal Control Officer Academy (CJTC offers this class - Control Officer $58,908 $73,692 $500) Commissioned Position, similar duties, HS Diploma or GED and three years of technical Yakima County/Animal education or experience to include customer Control Officer $59,634 $75,629 service experience. Through the Sheriff's Office, similar duties, HS Diploma or GED, six months experience working with animals. Employee will eventually need to Skagit County / Animal complete the coursework and training for the Control Officer $61,191 $77,854 WCJTC Animal Control Academy. HS Diploma/GED and have successfully completed a probationary period as an animal control officer at Cowlitz County/ Animal an agency responsible for enforcing animal control Control $61,485 $72,342 ordinances. HS Diploma/GED and 3 years of practical work experience in the care and handling of animals. OR Associate's Degree in Veterinarian Technology or Biology. Must complete PHS, background investigation and pre -employment medical screening. Certified in euthanasia procedures - must obtain within 1 year of date of hire. Must City of Lacey / Animal possess or obtain an industrial first aid card within Services Field Officer II $65,058 $83,280 6 months of hire. Page 3 of 6 Classification series - Animal Control Officer, Animal Control Officer Lead and Animal Control Officer Sargent. Completion of Washington Animal Control Academy within one year of hire. King County/Animal Washington State Legend Drug and Euthanasia Control Officer $65,627 $83,187 Certification. Pre -employment examinations (background, polygraph, psychological and/or physical capabilities test). Basic Law Enforcement Reserve Academy and Washington Animal Control Snohomish County/ Academy. *Qualify with a firearm and carry firearm Animal Control Officer $65,669 $79,750 while on field duty. Animal and Code enforcement. HS Diploma or Grant County / Utility GED, able to pass a Civil Service exam, completion Deputy $74,922 $88,171 of Reserve Academy within two years of hire. Community Services Officer Grant County Utility Deputy Snohomish County I Animal Control Officer King County l Anirrol Control Officer City of Lacey !Animal Services Field Officer II Cowlitz County 1 Animal Control Skagit County l Animal Control Officer Yakima County ? Animal Control Officer Piero County / Animal Control Officer Clallam County I Animal Control Deputy Clark County l Animal Control Officer Lead Clark County J Animal Control Officer Jefferson County' Animal Services Officer island County i Animal Control Officer Benton / Canine Control Officer II Walla Walla County i Animal Control Officer Spokane County IAni.mal Protection Officer `r 5'0,,000 1r40,010 560,000 $80,000 S100,C'm ■ Pay Cap ■ Starting Pay Page 4 of 6 Analysis: Based on the collected data, the average starting sa[aryfor similar positions across these counties ranges from $44,854 to $74,922, with an average starting salary of approximately $56,000. The responsibilities anc qualifications of the CSO in Lewis County are closely aligned with those of Animal Control Officers in other counties, many of which also require commissioning and completion of specialized training. 120 121 $44,854 0% $50,357 6% $51,156 13% $51,180 19% $52,666 25% $53,518 31% $54,979 38% $55,440 440/6 $58,908 568/a $59,634 63% $61,191 69% $61,485 75% $65,058 S1% $65,627 SS% $65,669 94% $74.922 100% Average $ 57,915 Lewis Co Competitive Position Min 50% Mid 55% Max 62% Recommendation: $62,774 7% $67,496 25% $66,384 13°l $61,453 0% $67,224 19% $72,259 38% $78,582 75% $67,548 35% $73,692 59% $75,629 65% $77,854 71% $72,342 47% $83,280 94% $83,187 SS'% $79,750 82% $88,171 100% $ 73,502 Recommended grade 58,908 53% To align with the Board of County Commissioners' (BOCC) directive for a mid -level salary range, it is recommended to place the CSO position at grade 120 on the Lewis County Salary scale. The starting salary at step 1 is $56,812, which is slightly lower than the mid -level range. To better align with the BOCC's directive, it is recommended to start the employee at: - Grade 120, Step 2: $58,240 - Grade 120, Step 3: $59,691 - Alternatively, at Grade 121, Step 1: $59,387 Page 5 of 6 Starting at grade 120, step 2 or higher will ensure the salary is competitive and aligns with the mid -level range sought by the BOCC. This placement acknowledges the need for a salary that reflects the position's responsibilities, required qualifications, and market competitiveness. Conclusion: The recommended salary range ensures that the Community Services Officer position is competitive within the region while meeting the BOCC's mid -level salary directive. This alignment will aid in attracting and retaining qualified personnel for the Sheriff's Office, ensuring effective enforcement of county codes and ordinances. If further assistance or clarification of this study is needed, please contact our department at 360-740- 2737 or hr@lewiscountywa.gov. Page 6 of 6 LEWIS COUNTY SHERIFF'S OFFICE SPECIAL SERVICES BUREAU Sheriff Robert R. Snaza Undersheriff Kevin M. Engelbertson Chief Deputy GabrietJ. Frase DETECTIVES I , SEXOFFENDER ROPERTY REGISTRATION I I EVIIDENCE& 1 - Detective 1 - Property & Sergeant 1 -Detective Evidence Manager 4 - Detectives 1 - Support Tech 2 11 1 -Support Tech 2 RECORDS/RECEPTION/ CIVIL/TRANSCRIPTION 7Te-pParlt-Time -Support 2 1 es) COMMUNITY SERVICES DIVISION 1 -Administrative Sergeant 2 - Sheriff Enforcement Team Deputies VACANT —NEV11- 2 - Community Services Officers VACANT LEWIS COUNTY SHERIFF'S OFFICE COMMUNITY SERVICES OFFICER JOB DESCRIPTION Employee Name: Bargaining Unit: Non -Union FLSA: Non -Exempt NATURE OF WORK: Under general supervision, under the direction of the Special Services Bureau Administrative Sergeant, performs field inspections and investigations to enforce State and County codes and ordinances relating to safety issues and public nuisances; investigates complaints and issues citations for community service violations within scope of authority; assists deputies in the service of civil process, verify registered sex offender addresses, conduct inmate transports, performs traffic control and crime scene security. ESSENTIAL FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position -specific duties. • Enforce animal control violations as defined under Lewis County Code. • Respond to and investigate animal -related complaints, including animals at large, animal abandonment, prohibited activities by animals, dangerous dogs (including dog bites and vicious dogs), and initial investigations for animal neglect allegations. • Responds to complaints of potential community service violations relating to animal -related complaints and abandoned vehicles. • Receives, processes, and investigates complaints from citizens, initiates investigation and performs analysis based upon preliminary information; compares facts to code requirements; contacts and educates individuals to discuss violations and proposes alternatives for resolving compliance issues, issues warnings, citations, and correction notices within scope of authority, documents findings and present to owners and agents. • Conduct follow-up investigations and verify compliance within kennel/permitting requirements. • Coordinates efforts with law enforcement officers, courts, animal shelter, and other municipal departments and agencies as needed. Distribution: Original to Personnel File, Copy to Employee • Maintains accurate documentation and case files on all investigations, inspections, enforcement actions, and other community services related activities, including accurate and detailed information regarding code enforcement activity to substantiate violations; completes required project documentation, daily logs, and reports. • Prepares written reports, memos, and correspondence related to enforcement activities. • Serves civil process subpoenas including, but not limited to, non -domestic violence orders and court papers. • Responds to abandoned vehicles and makes appropriate arrangements for towing. • Assists deputies in the transporting of prisoners. • Performs other duties as required and assigned, including, but not limited to, verifying registered sex offender addresses, participating in crime prevention and community engagement and outreach, providing crime scene security and preservation, and providing traffic control during vehicle collision investigations. WORKING ENVIRONMENT/PHYSICAL DEMANDS: Work is performed in office and outdoor environments. Employee will be exposed to slippery or wet, muddy, rocky, and uneven surfaces; extreme temperatures and weather; injured, dangerous, dead, sick, and diseased animals; as well as animal blood, feces, and urine. Moderate physical demands may require frequent sitting, standing, walking, kneeling, bending, climbing, and lifting, as well as applying physical strength in the apprehension, control, and containment of animals. EMPLOYMENT STANDARDS: Incumbent must be at least nineteen (19) years of age, high school diploma or GED equivalent, AND two (2) years' work experience in code enforcement or investigations is desired. Washington State Criminal Justice Animal Control Officer Academy, Course #2390 or equivalent; OR successful completion within twelve (12) months of hire date. Capable of holding a Special Commission issued by the Sheriff of Lewis County. Must possess a valid driver's license. Pepper spray certification, taser certification, and other specific technical training and certifications may be required. Page 2 of 5 Must meet Lewis County Civil Service Commission requirements, including successful completion of background screening and polygraph. Must successfully complete Field Training (FTO) Program, as directed. KNOWLEDGE, SKILLS & ABILITY: Knowledge of: • Lewis County Sheriff's Office policies and procedures. • Applicable Federal, State, County, and City codes, laws, statutes, and ordinances. • Applicable Washington State RCW and WAC codes. • Principles and practices of animal control, investigation, and inspection. • Techniques of investigating, inspecting, and resolving community service - related issues. • Principles of record keeping and records management. • Crime scene security and traffic control. • Principles of civil process service delivery. • Customer service and public relations methods and practices. Skills in: • Reading, understanding, interpreting and applying relevant Federal, State, County, and City statutes, codes, rules, and regulations. • Maintaining and verifying accurate records. • Operating a personal computer utilizing standard and specialized software. • Establishing and maintaining effective working relationships with co-workers. • Using tact and diplomacy to investigate citizen complaints. • Ability to act and respond to direction from supervisor and Sheriff's administrative staff. • Ability to manage multiple and large caseloads. • Communicating professionally and effectively both verbally and in writing. • Ability to administer first aid. • Ability to operate motor vehicles, radios and related enforcement equipment with proficiency. Page 3 of 5 Ability to: • Ability to competently enter, update and search various data into confidential and restricted computer systems with federal, state and local software programs. • Ability to operate contemporary office equipment, not limited to computer, copy machine, fax, and calculator. • Ability to learn new skills. • Ability to write clearly and effectively. • Ability to communicate effectively both orally and in writing, and to establish and maintain harmonious working relationships with other employees and the general public. • Ability to organize and prioritize work. • Ability to maintain confidentiality. • Ability to maintain a courteous attitude under stressful situations when citizens and staff are in various stages of emotional anxiety. • Ability to deal with graphic language, photos or events. • Ability to work with minimal supervision. MINIMUM QUALIFICATIONS: • Citizen of the United States. • Provide proof of eligibility to work in the United States. • Read and write English. • High school diploma or GED. • Minimum 19 years of age. • Washington State driver's license. • Minimum keyboarding speed 30 words per minute (corrected). • Pass physical assessment, polygraph and thorough background examination. • Meet and pass State and Federal background and testing to be certified to access restricted and confidential computer systems. PHYSICAL REQUIREMENTS: • Ability to lift objects weighing approximately 35-50 pounds. • Ability to move objects weighing approximately 70-150 pounds. • Ability to see, with or without corrective lenses, well enough to read correspondence and law enforcement reports and information, focus for extended periods of time and perform general office work. • Ability to hear, with or without a hearing aid, and speak well enough to converse on the telephone, in person, and on a two-way radio. • Ability to operate computer keyboard for extended periods of time. • Ability to wear protective gear and clothing, when appropriate. Page 4 of 5 JOB DESCRIPTION APPROVAL: I have reviewed this job description and understand that it reflects the major tasks of my job. If I have any questions, I understand I can contact my supervisor. Employee's Signature I have reviewed this job description with the employee. Supervisor's Signature Page 5 of 5 Date Date